SigmaFidelity™ Operational Excellence

The synthesis of ISO 9001:2015 quality standards and Lean Six Sigma methodologies for the commercial cleaning industry.

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DMAIC Framework

Every janitorial operations project is executed through the 5-phase DMAIC cycle to ensure continuous performance optimization.

  • Define: Precisely define client requirements and ROI goals.
  • Measure: Establish baseline performance and waste metrics.
  • Analyze: Identify root causes of cleaning inefficiency.
  • Improve: Implement standardized workflows and GHS-optimized pathing.
  • Control: Utilize real-time analytics to ensure performance stability.
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The 30,000-Foot Level View

The IEE (Integrated Enterprise Excellence) system is utilized to monitor operational health across multiple metrics simultaneously.

Cpk
Process Capability
DPMO
Defects Per Million
RTY
Rolled Throughput Yield