Privacy Policy

1.0 Introduction

HWB Cleaning Services LLC ("we," "our," or "the Company") is committed to protecting the privacy and security of our clients' and users' information. This Privacy Policy describes how we collect, use, and protect your data when you use our website and integrated services, including our Google API integrations.

2.0 Data Collection

We may collect the following types of information:

• Contact Information: Name, email address, and phone number provided via our ROI Calculator or contact forms.
• Facility Data: Commercial property details, including square footage and cleaning requirements.
• Google User Data: If you authorize our "SigmaFidelity-Gmail" or "SigmaFidelity-GBP" integrations, we may access your email metadata (headers, snippets) and Google Business Profile information to provide automated management services.

3.0 Use of Data

We use the collected data exclusively for the following purposes:

• To provide and improve our facility management services.
• To calculate and report on potential operational waste (ROI Audit).
• To communicate service updates, quotes, and compliance documentation.
• To automate reporting and inventory management via Google API integrations.

Note: We do not use Google user data for targeted advertising, credit-worthiness assessment, or for training artificial intelligence models.

4.0 Data Sharing and Disclosure

HWB Cleaning Services LLC does not sell, trade, or rent your personal information or Google user data to third parties. Data is only shared with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential and comply with ISO 9001:2015 standards.

5.0 Data Protection and Retention

We implement a variety of security measures, including encryption and secure access controls, to maintain the safety of your information. Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by North Texas business regulations. Users may request data deletion at any time by contacting our compliance department.

6.0 Compliance

This policy is designed to comply with Federal Trade Commission (FTC) guidelines and Google Cloud's OAuth verification requirements. For inquiries regarding our data practices, please contact us at info@hwbcleaning.com.