Document IDHWB-COM-001

Version2.0.0

Status● APPROVED

Clause8.2.1 (Customer Communication)

Document Control
Document Title	Official Institutional Letterhead
Document ID	HWB-COM-001
Version	2.0.0
Status	APPROVED
Author	George (Systems Architect)
Approved By	Humberto Dominguez, CEO
Date	09/21/2026
ISO 9001 Clause	8.2.1 (Customer Communication)

Standard Operating Procedure: Official Institutional Letterhead

1.0 Purpose

To provide a standardized, high-fidelity letterhead for all HWB Cleaning Services LLC correspondence. This ensures brand authority and operational excellence in all digital and physical communications.

2.0 Universal Mandates (2026 Baseline)

Third-Person Perspective: All correspondence using this letterhead must use the 3rd person standard.
Physical Truth: Use absolute server paths for the corporate logo asset.
Outbox Protocol: Stage all high-stakes correspondence in the PendingOutbox for CEO approval.

3.0 Letterhead Template (HTML)

```html

SIGMAFIDELITY™

HWB Cleaning Services LLC
3342 FM 1827 Ste 8d, McKinney, TX 75071
(214)-586-0257 | www.hwbcleaning.com

[BODY_CONTENT]

4.0 Verification (Zero-Defect Check)

Logo renders clearly in Microsoft Outlook and Gmail.
The tagline "Fidelity. Safety. Respect." is present and accurate.

5.0 Revision History

Version	Date	Author	Change Description
2.0.0	05/21/2026	George	TOTAL MODERNIZATION. Added 2026 mandates and Inter font standard.
1.0	2026-03-13	Maria Bolanos	Initial Release.

Document Structure