| Document Control | |
|---|---|
| Document Title | HWB-MOB-2026 SIPOC Diagram |
| Document ID | HWB-QMS-BB-002 |
| Version | 2.0.0 |
| Status | APPROVED |
| Author | George (Systems Architect) |
| Approved By | Humberto Dominguez, CEO |
| Date | 09/21/2026 |
SIPOC Diagram: HWB-MOB-2026 Mobile Execution Engine
The SIPOC (Supplier, Input, Process, Output, Customer) defines the boundaries of the project and ensures all stakeholders and resources are aligned prior to the Measure phase.
| Supplier | Input | Process (High-Level) | Output | Customer |
|---|---|---|---|---|
| CEO / Ops | Strategic Mandates & Budget | 1. Authentication: GPS-verified Login/Clock-in. | Verified Logs: Audit-ready sanitation records. | Facility Managers |
| IT Dept | Azure Cloud & SQLite DBs | 2. Retrieval: Fetch 'Scope of Work' for site. | Efficiency Data: Labor utilization vs. Budget. | HWB Finance |
| Supervisors | Site Schedules & SOPs | 3. Execution: Sequence-locked task completion. | Compliance Alerts: Real-time exception reporting. | Technicians |
| Facility Mgrs | Site Access & Special Requests | 4. Evidence: Photo/Timestamp capture of CTQs. | Clean Environment: Physical result of process. | Building Occupants |
| Safety Dept | SDS / Hazard Levels | 5. Sync: Offline-first data push to CRM. | Payroll Data: Precise billable hours. | CEO / Managing Dir |
1.0 Boundary Definitions
- Start Point: Technician arrives at the designated GPS geofence and initiates login.
- End Point: Data successfully synchronizes with the
clients.dbandsigma_leads.dbservers and the technician clocks out.
2.0 Critical-to-Quality (CTQ) Requirements
Based on initial VOC (Voice of Customer) analysis, the following are the primary "Must-Haves" for the process to be successful: 1. Reliability: 99.9% app uptime (offline mode must work). 2. Integrity: GPS coordinates must be within 50 meters of the site. 3. Compliance: 100% of 'High-Stakes' sanitation items (disinfection) must have photo evidence. 4. Speed: Sync must occur within 60 seconds of regaining connectivity.
3.0 Preliminary Value Stream Mapping (P-VSM)
The "Process" column above represents the Core Value Stream. During the Measure phase, we will calculate the Value-Added (VA) vs. Non-Value-Added (NVA) time for each step to identify where the "Payroll Mopping" waste occurs.
4.0 Approval & Sign-off
CEO/Operations Director: _______ Date: 2026-03-20
5.0 Revision History
| Version | Date | Author | Description |
|---|---|---|---|
| 1.0 | 2026-03-20 | George (MBB) | Initial SIPOC for Black Belt track. |
| 2.0.0 | 09/21/2026 | George (Systems Architect) | Modernized and upgraded to post-May 1st, 2026 baseline. Standardized under HWB-QMS-1.0 v2.0 (Everyday Words) and approved by Humberto Dominguez, CEO. |