Standard Operating Procedure: Departmental Governance

1.0 Purpose

This SOP defines the functional scope, responsibilities, and governance structure of HWB departments. It ensures all activities are organized into clear, manageable units that support the SigmaFidelity™ digital and physical value chain.

2.0 Universal Mandates (2026 Baseline)

1. Physical Truth: Departmental governance is enforced via absolute server paths and Docker container isolation.
2. Guidance First: Cross-departmental logic changes require CEO guidance.
3. Tier 6 Telemetry: Every departmental interaction and handoff must be logged.

3.0 Departmental Registry

3.1 Executive & Strategy

• Scope: Strategic leadership, financial oversight (Warchest), and QMS accountability.
• Infrastructure: /core, main_app.py, and the Executive Pulse dashboard.

3.2 Operations & Field

• Scope: Service delivery, mobile equipment logs, and technical sanitation.
• Infrastructure: /HWB-OPERATIONS, hwb-mobile-ops.

3.3 Intelligence & IT

• Scope: Digital infrastructure, system uptime, and AI agent orchestration.
• Infrastructure: /HWB-IT, hwb_compliance_engine, hwb_postgres_dev.

3.4 Sales & CRM

• Scope: Lead ingestion, client relationship intelligence, and proposal tracking.
• Infrastructure: /crm partition, SAM-Sync.py, Lead Ingestor.py.

3.5 EHSQ (Environment, Health, Safety, Quality)

• Scope: Safety compliance, ISO auditing, and risk management.
• Infrastructure: /HWB-EHSQ, JHA digital forms, ATP testing records.

4.0 Infrastructure Flowchart

5.0 Verification (Zero-Defect Check)

• Departmental folders follow the standardized naming convention.
• All digital interactions are logged in the SigmaInteractionLog.

6.0 Revision History