Standard Operating Procedure: Legal and Compliance SOP

1.0 Purpose

To ensure HWB Cleaning Services LLC operates within all local, state, and federal legal frameworks, including contract management and regulatory compliance.

2.0 Universal Mandates (2026 Baseline)

1. Guidance First: If a contract clause is ambiguous, ASK the CEO before signing or approving.
2. Tier 6 Telemetry: Every contract audit or renewal must be logged.
3. Physical Truth: Reference absolute server paths for the "Digital Contract Vault."

3.0 Procedure

3.1 Contract Review

All client service agreements must be reviewed for indemnity and liability clauses. Use the CRM Strategic Edit view to log specific legal requirements.

3.2 Regulatory Monitoring

Quarterly review of changes in OSHA, FLSA, and environmental regulations. Update the EHSQ dashboard accordingly.

4.0 Verification (Zero-Defect Check)

• Annual compliance audit completed with zero non-conformities.
• All business permits and insurance certificates are active and unexpired.

5.0 Revision History