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Document IDHWB-QMS-STRAT-004
Version2.0.0
Statusâ—Ź APPROVED
Clause7.5
Document Control
Document Title General Quality Failure Fishbone (Ishikawa)
Document ID HWB-QMS-STRAT-004
Version 2.0.0
Status APPROVED
Author George (Systems Architect)
Date 09/21/2026

Root Cause Analysis: General Quality Failure

This diagram provides the standard categorization for analyzing nonconformities (NCRs) and process defects within the HWB Quality Management System.

mindmap root((Quality Failure)) Machines (Equipment) Inadequate Maintenance Wrong Tool for Task Equipment Breakdown Methods (SOPs) Unclear Instructions No Standardized Path Bypassing QA Checks Materials (Supplies) Substandard Chemicals Inaccurate SDS Logs Supply Chain Delay Measurement (Data) Inaccurate Audit Observer Bias Missing KPI Tracking Mother Nature (Env) Site Constraints Adverse Weather Utility Failure Personnel (People) Training Gap Communication Error Fatigue/Burnout

2.0 Application

This framework must be used during the Analyze phase of every DMAIC project and when completing a Corrective Action Request (CAR) via HWB-QMS-FORM-005.

3.0 Revision History

Version Date Author Description
1.0 2026-02-21 Gemini Initial General Fishbone Release.
2.0.0 09/21/2026 George (Systems Architect) Modernized and upgraded to post-May 1st, 2026 baseline. Standardized under HWB-QMS-1.0 v2.0 (Everyday Words) and approved by Humberto Dominguez, CEO.
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