Standard Operating Procedure: Marketing Form Standard

1.0 Purpose

To define how our website forms should look and work. This ensures we get the right information from customers and can help them quickly.

2.0 Scope

Applies to the Home Page Form and the Quote Form.

3.0 Universal Mandates (2026 Baseline)

1. Physical Truth: Use absolute paths for form templates.
2. Clinical Hardening: All inputs must look clean and professional.
3. No Synthetic Data: Examples must be clearly marked.

4.0 Standard Form Protocols

4.1 Detailed Plan (Version 1)

• Use Case: Special service pages (Janitorial, Industrial).
• Fields: Name, Email, Phone, Building Type, Size Slider.
• Goal: Get full details for a complete cleaning plan.

4.2 Simple Registration (Version 2)

• Use Case: Home Page.
• Fields: Business Name, Your Name, Email, Phone.
• Goal: Make it fast and easy for customers to connect with us. A team member will call later to get more details.

5.0 Technical Logic

• Method: POST.
• Route: /get-quote.
• Result: Data added to our list; Team member gets an alert.

6.0 Verification (Zero-Defect Check)

• Form works and shows a "Success" page.
• The action is logged in our system.

7.0 Revision History