| Document Control | |
|---|---|
| Document Title | SigmaFidelity™ Social Media Strategy |
| Document ID | HWB-MKT-SOC-001 |
| Version | 2.0.0 |
| Status | APPROVED |
| Author | George (Systems Architect) |
| Approved By | Humberto Dominguez, CEO |
| Date | 09/21/2026 |
| ISO 9001 Clause | 8.2.1 (Customer Communication) |
Standard Operating Procedure: SigmaFidelity™ Social Media Strategy
1.0 Purpose
The SigmaFidelity™ social media presence is built on Authority, Empirical Proof, and Local Dominance. We do not post "filler" content. Every post must provide Intel or Evidence that reinforces HWB's position as the premier institutional cleaning provider in North Texas.
2.0 Scope
Applies to all HWB accounts on LinkedIn, Facebook, and YouTube.
3.0 Universal Mandates (2026 Baseline)
- Guidance First: If a post engagement data is missing, ASK the CEO before debugging the API.
- Tier 6 Telemetry: Every high-authority post must be logged in the
SigmaInteractionLog. - Physical Truth: Use absolute server paths for all media assets in the
static/directory.
4.0 Strategic Pillars
- The "Daily Sum" Philosophy: Focus on how small, daily efforts lead to industrial-grade cleanliness.
- Empirical Evidence: Share "Before & After" photos and Six Sigma performance metrics.
- Local Authority: Tag and mention North Texas landmarks (Frisco, Plano, Dallas).
5.0 Procedure
5.1 Post Generation
- Source high-fidelity images from the
gen_ai_stagingfolder. - Draft captions using "Everyday Words" at a professional 20-year-old reading level.
- Include the official tagline: "The daily sum of our personal efforts adds up to a clean business operation."
5.2 Approval & Dispatch
- Stage all posts in the Executive Pulse (Social Outbox) for CEO review.
- Once approved, use the LinkedIn Dispatcher script to automate transmission.
6.0 Verification (Zero-Defect Check)
- Post matches the 2026 "Material Depth" aesthetic.
- Tagline is spelled correctly.
- Links lead to functional Lead Capture forms.
7.0 Notes and Cautions
NoteMaintain a clinically disciplined tone—avoid excessive emojis.
CautionNever post synthetic "Stock Photos." Use real site images or approved AI renders.
8.0 Revision History
| Version | Date | Author | Change Description |
|---|---|---|---|
| 2.0.0 | 05/21/2026 | George | TOTAL MODERNIZATION. Added 2026 mandates and Integrated Executive Pulse logic. |
| 1.0 | 2026-03-11 | Lauri Tells | Initial Release. |