Standard Operating Procedure: Employee Competence SOP

1.0 Purpose

To define the procedure for ensuring that all personnel whose work affects quality (especially technical cleaning) are competent on the basis of appropriate education, training, and experience.

2.0 Universal Mandates (2026 Baseline)

1. Physical Truth: Reference absolute paths for the Training Record (HWB-FORM-7.2-003).
2. Tier 6 Telemetry: Every training completion must be logged in the tactical DB.

3.0 Procedure

1. Skill Gap Audit: Identify the required competence for each technical task (e.g. Scrubber Operation).
2. Training Execution: Provide targeted training sessions for identified gaps.
3. Evaluation: Supervisor must verify that the training resulted in the required skill level.
4. Evidence: Maintain high-fidelity records of all training in the personnel file.

4.0 Verification (Zero-Defect Check)

• 100% of field staff have signed JHA sign-offs for their assigned tasks.
• External certificates (e.g. OSHA 10) verified and on file.

5.0 Revision History