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Document IDHWB-MKT-001
Version2.0.0
Statusâ—Ź APPROVED
Clause8.2.1 (Customer Communication)
Document Control
Document Title Capability Statement SOP
Document ID HWB-MKT-001
Version 2.0.0
Status APPROVED
Author George (Systems Architect)
Approved By Humberto Dominguez, CEO
Date 09/21/2026
ISO 9001 Clause 8.2.1 (Customer Communication)

Standard Operating Procedure: Capability Statement Development

1.0 Purpose

To define the standardized procedure for creating and maintaining the HWB Capability Statement. This document serves as the primary technical proposal for General Contractors (GCs), demonstrating HWB's ISO 9001 compliance.

2.0 Scope

Applies to all marketing personnel responsible for high-ticket B2B business development.

3.0 Universal Mandates (2026 Baseline)

  1. Guidance First: If a GC's procurement portal is non-standard, ASK the CEO before registering.
  2. Tier 6 Telemetry: Log all sent Capability Statements in the SigmaInteractionLog.
  3. Physical Truth: Reference absolute paths for performance data in /HWB-DATA/.

4.0 Procedure

4.1 Core Content

Every statement must include: 1. Core Competencies: (e.g. Post-Construction, Industrial Floor). 2. Past Performance: At least 3 verified projects. 3. Differentiators: SigmaFidelity™ Metrics and ISO 9001 registration. 4. Company Data: UEI, NAICS (561720), and Business Status.

4.2 Workflow

graph TD A[Opportunity ID] --> B[Research GC] B --> C[Draft Statement] C --> D[Verify Metrics] D --> E[Internal Review] E --> F[Approval & Push]

5.0 Verification (Zero-Defect Check)

  • Metrics (Cpk, RTY) match the latest Executive Pulse report.
  • Document follows the 2026 "Material Depth" look.

6.0 Revision History

Version Date Author Change Description
2.0.0 05/21/2026 George TOTAL MODERNIZATION. Added 2026 mandates and fixed flowchart.
1.0 2026-03-01 Gemini Initial Release.
Document Structure